:: Journal of Korean Society of Industrial and Systems Engineering ::

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Empirical Analysis of the Relationship between Corporate Social Responsibility Initiatives and Consumer Responses

Hoon Huh

Journal of Korean Society of Industrial and Systems Engineering :: Vol.47 No.3 pp.217-227

DOI:https://doi.org/10.11627/jksie.2024.47.3.217
Open abstract
The Effect of Consultant Competency on Consulting Performance, Customer Satisfaction, and Intention to Renew Contract: Focused on CSV Consulting in the GMP Industry

Dae-Hyun Park, Dong-Hyun Baek

Journal of Korean Society of Industrial and Systems Engineering :: Vol.46 No.4 pp.74-92

DOI:https://doi.org/10.11627/jksie.2023.46.4.074
Open abstract
An Empirical Study on the Effect of Laboratory Start-up Support Projects on Start-up Performance

Da-Eun Kim, Joonsoo Bae, Jin-Gyu Kim

Journal of Korean Society of Industrial and Systems Engineering :: Vol.46 No.S pp.79-88

DOI:https://doi.org/10.11627/jksie.2023.46.2023.079
Open abstract
Structural Relationship and Evaluation Factors in Financial Platform Business

Hoon Huh

Journal of Korean Society of Industrial and Systems Engineering :: Vol.46 No.3 pp.198-208

DOI:https://doi.org/10.11627/jksie.2023.46.3.198
Open abstract
This paper was reviewed by the Research Ethics Committee of the Korean Society of Industrial Management Systems (2024.7.3.) As a result, duplicate publication was confirmed and publication was withdrawn.
A Study on the Relationship between Service Quality, Customer Satisfaction, and Long-term Orientation for Eco-Friendly Car Maintenance Using Service Profit Chain Model: Focusing on Comparison between Internal and External Customers

Jung Yup Hwang, Chan Kwon Park, Chae Bogk Kim

Journal of Korean Society of Industrial and Systems Engineering :: Vol.46 No.2 pp.82-101

DOI:https://doi.org/10.11627/jksie.2023.46.2.082
Open abstract
A Study on the Customer-Oriented Design Using Desirability Function and Taguchi Method

Jae Hun Jo, Ji Ho Lee, Jong Pil Park, Yoon Eui Nahm

Journal of Korean Society of Industrial and Systems Engineering :: Vol.45 No.4 pp.99-108

DOI:https://doi.org/10.11627/jksie.2022.45.4.099
Open abstract
Development of Fitness and Interactive Decision Making in Multi-Objective Optimization

Yeboon Yun, Dong Joon Park, Min Yoon

Journal of Korean Society of Industrial and Systems Engineering :: Vol.45 No.4 pp.109-117

DOI:https://doi.org/10.11627/jksie.2022.45.4.109
Open abstract
Comparison of Importance Weights for Regression Model and AHP: A Case of Students’ Satisfaction with University

Jong Hun Park

Journal of Korean Society of Industrial and Systems Engineering :: Vol.45 No.4 pp.118-126

DOI:https://doi.org/10.11627/jksie.2022.45.4.118
Open abstract
The Effects of Recruit Training with Havruta on the Satisfaction and Achievement of Trainees

Soo-Yun Kim, Dong-Hyung Lee

Journal of Korean Society of Industrial and Systems Engineering :: Vol.45 No.4 pp.210-216

DOI:https://doi.org/10.11627/jksie.2022.45.4.210
Open abstract
The Influence of Characteristics of Local Government Web-sites on User Satisfaction and Trust

Ju Hyun Song, Jong Hun Park

Journal of Korean Society of Industrial and Systems Engineering :: Vol.42 No.3 pp.39-51

DOI:https://doi.org/10.11627/jkise.2019.42.3.039
Open abstract
MTS Service Environmental Quality’s Effects on the Customer Satisfaction and Continuous Use Intention in the Agile Business Environment

Hwan-Shick Chang, Hye-Young Noh, Dae-Cheol Kim

Journal of Korean Society of Industrial and Systems Engineering :: Vol.42 No.3 pp.131-141

DOI:https://doi.org/10.11627/jkise.2019.42.3.131
Open abstract
Development of Customer Satisfaction Quality Indicator Considering Producer’s Specification Limits

Dong-Hyuk Kim, Young-Bae Chung

Journal of Korean Society of Industrial and Systems Engineering :: Vol.41 No.4 pp.50-58

DOI:https://doi.org/10.11627/jkise.2018.41.4.050
Open abstract
Analysis of Reward and Royalty Programs Affecting Customer Satisfaction and Recommendations in the Purchase Process in Luxury Goods

Soo Young Choi, Keun Young Park, Hyun-Soo Han

Journal of Korean Society of Industrial and Systems Engineering :: Vol.41 No.4 pp.146-159

DOI:https://doi.org/10.11627/jkise.2018.41.4.146
Open abstract
An Effect of Procedural Justice on Organizational Commitment : The Mediating Effect of Pay Satisfaction

Eun-Hye Jang, Kwang-Hee Lee, Eun-Young Jang, Byung-Hyun Yoon

Journal of Korean Society of Industrial and Systems Engineering :: Vol.41 No.3 pp.97-107

DOI:https://doi.org/10.11627/jkise.2018.41.3.097
Open abstract
Consumers’ Satisfaction for Cross Border Online Shopping : Based on the End-User Computing Satisfaction Model

Tae-Hwan Kim

Journal of Korean Society of Industrial and Systems Engineering :: Vol.41 No.3 pp.170-175

DOI:https://doi.org/10.11627/jkise.2018.41.3.170
Open abstract
Development of Potential Customer Demand Improvement Index Based on Kano Model : Focused on Educational Service

Hyung-Jun Lee, Young-Bae Chung

Journal of Korean Society of Industrial and Systems Engineering :: Vol.41 No.1 pp.118-127

DOI:https://doi.org/10.11627/jkise.2018.41.1.118
Open abstract
The Influence of After-Sales Service Quality on Customer Satisfaction and Loyalty in Mobile Phone

Jae jun Lee, Ji-Hyun Ryu, Sae-Jae Lee, Hyun-Seung Oh, Jin-Hyung Cho

Journal of Korean Society of Industrial and Systems Engineering :: Vol.40 No.4 pp.87-95

DOI:https://doi.org/10.11627/jkise.2017.40.4.087
Open abstract
Evaluation of Perceived Exertion and Satisfaction in Opening and Closing Tailgates of Sport Utility Vehicles

Byungchang Son, Taebeum Ryu

Journal of Korean Society of Industrial and Systems Engineering :: Vol.40 No.1 pp.1-10

DOI:https://doi.org/10.11627/jkise.2017.40.1.001
Open abstract
Influence of Determinants of Smartphone Purchasing on Customer Satisfaction : Moderating Effects of Age and Gender

Joong-Bae Lee, Dong-Hyun Baek

Journal of Korean Society of Industrial and Systems Engineering :: Vol.40 No.1 pp.22-34

DOI:https://doi.org/10.11627/jkise.2017.40.1.022
Open abstract
Development and Application of Service Quality Model for Public System

Jae Yul Lee, Geun-Wan Park, Seung-June Hwang

Journal of Korean Society of Industrial and Systems Engineering :: Vol.40 No.1 pp.150-164

DOI:https://doi.org/10.11627/jkise.2017.40.1.150
Open abstract

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