An Analysis of Potential Customer Satisfaction Improvement Index of Smart Phone by Usage Characteristics

Jung-Sik Hong, Sang Cheon Lee, Jong Hun Park

Journal of Korean Society of Industrial and Systems Engineering :: Vol.43 No.2 pp.56-64

DOI:https://doi.org/10.11627/jkise.2020.43.2.056

Analysis of Smartphone Quality Attributes According to User Tendency

Jong Hun Parkg, Sang Cheon Lee, Jung-Sik Hong

Journal of Korean Society of Industrial and Systems Engineering :: Vol.42 No.4 pp.153-164

DOI:https://doi.org/10.11627/jkise.2019.42.4.153

Developing APC for Weighting Quality Attributes

Hae Geun Song^†

Journal of Korean Society of Industrial and Systems Engineering :: Vol.36 No.3 pp.8-16

DOI:https://doi.org/10.11627/jkise.2013.36.3.8

Determination of Priority for Improvement Using the Theory of Two-dimensional Quality

Hae Geun Song^†

Journal of Korean Society of Industrial and Systems Engineering :: Vol.36 No.1 pp.70-77

DOI:https://doi.org/10.11627/jkise.2013.36.1.70