The Influence of Characteristics of Local Government Web-sites on User Satisfaction and Trust

Ju Hyun Song, Jong Hun Park

Journal of Korean Society of Industrial and Systems Engineering :: Vol.42 No.3 pp.39-51

DOI:https://doi.org/10.11627/jkise.2019.42.3.039

Development and Application of Service Quality Model for Public System

Jae Yul Lee, Geun-Wan Park, Seung-June Hwang

Journal of Korean Society of Industrial and Systems Engineering :: Vol.40 No.1 pp.150-164

DOI:https://doi.org/10.11627/jkise.2017.40.1.150

The Effects of the Service Quality of Smartphone Applications on User Satisfaction and Loyalty

Ki-Kwang Lee^†, Wonjin Jung

Journal of Korean Society of Industrial and Systems Engineering :: Vol.36 No.3 pp.79-86

DOI:https://doi.org/10.11627/jkise.2013.36.3.79