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Classification of Unstructured Customer Complaint Text Data for Potential Vehicle Defect Detection
Ju Hyun Jo
, Chang Su Ok, Jae Il ParkJournal of Korean Society of Industrial and Systems Engineering :: Vol.46 No.2 pp.72-81
DOI:https://doi.org/10.11627/jksie.2023.46.2.072
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Unstructured Data Quantification Scheme Based on Text Mining for User Feedback Extraction
Jung-Heum Jo
, Yong-Taek Chung, Seong-Wook Choi, Changsoo OkJournal of Korean Society of Industrial and Systems Engineering :: Vol.41 No.4 pp.131-137
DOI:https://doi.org/10.11627/jkise.2018.41.4.131
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