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Service System Design Using Fuzzy Service FMEA and HOQ Matrix Algebra

Junhong Kim^†

Journal of Korean Society of Industrial and Systems Engineering :: Vol.35 No.3 pp.155-162

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Service System Design Using Fuzzy Service FMEA

Jung-Sang Yoo, Kim Jun-Hong*

Journal of Korean Society of Industrial and Systems Engineering :: Vol.31 No.4 pp.162-167

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