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A Study on Relative Importance of Service Convenience in the Convenience Store Using AHP : Gap Analysis between Consumers and Store Owners

Kihyung Kim, SangLin Han, Juyeon Kim

Journal of Korean Society of Industrial and Systems Engineering :: Vol.42 No.3 pp.142-156

DOI:https://doi.org/10.11627/jkise.2019.42.3.142
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