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ISSN : 2005-0461(Print)
ISSN : 2287-7975(Online)
Journal of Society of Korea Industrial and Systems Engineering Vol.41 No.3 pp.11-20
DOI : https://doi.org/10.11627/jkise.2018.41.3.011

The Impacts of Project Governance, Agency Conflicts on the Project Success : From the Perspective of Agency Theory

Eun-Joo Jeong*, Bo-Ram Kim**, Seung-Ryul Jeong***†
*PMO Team, SK Holdings Company
**Graduate School of Management, Hanyang University
***Graduate School of Business IT, Kookmin University
Corresponding Author : srjeong@kookmin.ac.kr

Abstract

Recently companies have increased the new projects to improve and innovate the business process in order to adopt the advanced technologies such as IoT (Internet of Things), Big Data Analysis, Cloud Computing, mobile and artificial intelligence technologies for sustainable competitive advantages under rapid technological and socioeconomic external environmental changes.
However, there are obstacles to achieve the project goals, corporate's strategy and objectives due to various kind of risks based on characteristics of projects and conflicts of stakeholders participated on projects. Hence, the solutions are required to resolve the various kind of risks and conflicts of stakeholders.
The objectives of this study are to investigate the impact of the project governance, agency conflicts on the project success based on agency theory by using the statistical hypothesis testing the relationship among those variables.
As a result of hypothesis testing, we could find that the project governance impacts positively on project success and negatively on the agency conflicts. Further, the agency conflicts impacts negatively on the project success.
Finally, we could find that the agency conflicts such as goal conflict, different risk attitude and information asymmetry between project manager and team members impact negatively on the project success. Meanwhile, the project governance impact positively on the project success, negatively impact on the agency conflicts such as goal conflict, different risk attitude and information asymmetry between project manager and project team members.
In order to increase the project success rate, the project governance institutions such as PGB (Project Governance Board), EPMO (Enterprise Project Management Office), PSC (Project Steering Committee) are needed to prevent or reduce the agency conflicts between project manager and team members.

프로젝트 거버넌스가 대리인 갈등 및 프로젝트 성공에 미치는 영향 : 대리인 이론 관점

정은주*, 김보람**, 정승렬***†
*SK주식회사 PMO팀
**한양대학교 일반대학원 경영학과
***국민대학교 비즈니스 IT 전문대학원

초록

 

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