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ISSN : 2005-0461(Print)
ISSN : 2287-7975(Online)
Journal of Society of Korea Industrial and Systems Engineering Vol.34 No.4 pp.42-48
DOI :

품질소집단 활동의 성과에 관한 연구

정영배, 김연수
인천대학교 산업경영공학과

A Study on the Performance of Quality Small-Group Activity

Young-Bae Chung, Kim Yon-Soo
Dept. of Industrial and Management Engineering, University of Incheon
[$AuthorMark7$]

Abstract

This paper proposes performance measurement method of quality small-group activity in business. This paper collects and analyzes quality circle activities data respect to tangible and intangible effect in national quality circles competitions festival. This paper proposes QPI (quality-circle performance index) based on Balanced Scorecard for quality small-group activity in quality improvement area. QPI is to measure the performance of quality improvement activities in the business firms. QPI is able to use widely in industries to provide a performance measure of quality small-group activity. In this paper, we propose the application method of QPl.

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