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ISSN : 2005-0461(Print)
ISSN : 2287-7975(Online)
Journal of Society of Korea Industrial and Systems Engineering Vol.30 No.3 pp.135-149
DOI :

ISO 9001 : 2000 품질경영시스템의 요구사항이 경영성과에 미치는 영향

고현우*, 정영배**
서경대학교 산업공학과*, 인천대학교 산업공학과**

The Effect of ISO 9001 : 2000 Quality Management System's Requirement on Business Performance

Young-Bae Chung, Goh Hyun-Woo
Department of Industrial & Management Engineering, University of Incheon
Department of Industrial Engineering, University of Seokyeong
[$AuthorMark7$]

Abstract

This paper investigates the relative effect of each ISO 9001 : 2000 quality management system's requirement and business performance. The empirical tests are conducted in ISO 9001 certification companies. As a result, the 1st, it shows the requirements positively affect performance of financial. The 2nd, also it shows the requirements positively affect non-financial performance. The 3rd also it show the non-financial performance positively effect performance of financial performance.

Reference