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ISSN : 2005-0461(Print)
ISSN : 2287-7975(Online)
Journal of Society of Korea Industrial and Systems Engineering Vol.27 No.4 pp.117-124
DOI :

대학의 ISO 9001 : 2000(E) 품질경영시스템 구축

김상부, 조상종
창원대학교 산업시스템공학과

An Implementation of ISO 9001 : 2000(E) Quality Management System in University

Sang-Jong Jo, Kim Sang-Boo
Dept. of Industrial and Systems Engineering, Changwon National University
[$AuthorMark7$]

Abstract

Since ISO 9001 quality system was established in 1987, many companies have adopted it for assuring the quality of their processes. Not only manufacturing companies but service industries such as hospitals, armies, educational institutes, banks are now implementing ISO 9001 quality management system. In this study, we proposed the definitions of customers, manufacturing processes, products, and quality characteristics of the ISO 9001:2000(E) quality management system in university. An implementation procedure of ISO 9001:2000(E) quality management system in university was also suggested. Furthermore, we dealt with the case study of 'C' College's ISO 9001:2000(E) quality management system and showed some of its effects

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